Support and customer care

Lost license

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Frequently Asked Questions (FAQ)

Here you can find some guides and howto's regarding ESET security software. Read more. (Recommended)


ESET software is advanced and effective, but still extremely easy to use you may never need to contact technical support, but in case you do have a question ESET's world-class support department is ready to assist you. You can also get free support through the Knowledgebase. (Recommended)

Scan your computer online for free

Try our free online scanner to find out what viruses, spyware and other malware your current antivirus solution let slip through. Scan your computer online for free.

24x7 Support

ISL For larger organizations, ESET can offer 24x7 Priority Service contracts. In addition to our standard support offerings, above, you will receive a dedicated support phone number with priority response and service level agreements enabling you to reach somebody within a half-hour of your call. For more information, contact your ESET representative.

Contact our support department

You can contact our support department via e-mail: [email protected]