Frequently Asked Questions (FAQ)

1. Lost username or password
2. How do I remove the notification tags that are appended to my email
3. Why is my application not working correctly with the Automatic Firewall mode set
4. How do I upgrade my ESET security product from the trial version to the full version
5. I cannot connect to the Internet after installing ESET Smart Security
6. Why is my program not connecting to the Internet
7. Error downloading update file
8. ESET Smart Security Personal firewall behavior and user interaction
9. Email, Spamming, Hoaxes, Phishing
10. What is the ESET Smart Security Antispam Module
11. Why am I repeatedly prompted for my username and password
12. System freezes after installing my ESET security product
13. ESET Outlook Plugin error when starting Microsoft Outlook
14. 'Error Writing To Disk' Windows Message
15. I cannot access the settings - I'm being asked for a password. What should I do
16. How do I disable my ESET security product from notifying me about Windows updates
17. When does my license expire
18. How do I manually uninstall my ESET security product